Quality and Performance
Percentage of production sites covered by a certified
ISO 9001 QMS
Product consistency, performance and being fit for
purpose are crucial to sustainability and ensuring that
materials are not rejected or potentially wasted, which is
costly both economically and environmentally.
Quality management systems have a vital role and our indicator
shows the percentage of the total concrete production and
constituent materials sites that are independently certified to ISO
2015 data shows a continued increase in certification to 93.8%.
The 2020 target is 95%.
Further information on
the quality and performance indicator can be found
in the full
These indicators are part of the
Materials section of the report and 2020 Commitments. An update on our Materials 2020