Quality and Performance

Performance indicator

Percentage of production sites covered by a certified ISO 9001 QMS

Quality and Performance_14

Product consistency, performance and being fit for purpose are crucial to sustainability and ensuring that materials are not rejected or potentially wasted, which is costly both economically and environmentally.

 

Quality management systems have a vital role and our indicator shows the percentage of the total concrete production and constituent materials sites that are independently certified to ISO 9001:2008.

 

2015 data shows a continued increase in certification to 93.8%. The 2020 target is 95%.

 

Further information on the quality and performance indicator can be found in the full report.

 

These indicators are part of the Materials section of the report and 2020 Commitments. An update on our Materials 2020 Commitments.